Community FAQ
Golf simulator questions, community answers 109 answers summarized from member answers in our Discord.
Shop orders Where do you ship? We ship to the United States only, and checkout takes US shipping addresses. Outside the US? Message us and we'll see what we can do. Message us
How long does shipping take? Checkout shows an estimated delivery of 3 to 7 business days. Many products ship straight from the manufacturer, so we confirm the timing by email once your order is placed and send tracking when it ships. A pre-order shows its expected ship month when the manufacturer has given one, and says so while the date is being confirmed.
What if it arrives damaged, dead or wrong? Email tbg@mysimsetup.com within 7 days of delivery with your order number, photos of the item, the box and the shipping label, and a short note. We will arrange a replacement, a repair or a refund with you.
Can I return it if I change my mind? Returns for any other reason follow the manufacturer's own return policy for that product. Email us before sending anything back and we will send you that policy and tell you how to send it.
Can I cancel a pre-order? Pre-orders are final. If the expected date moves later, we email you the new date with a link to cancel for a full refund.
How do I reach you about an order? Email tbg@mysimsetup.com with your order number. tbg@mysimsetup.com
The full policy: Shipping and returns and our terms .
Topics
All topics 109 Room size and space 6 Lighting 1 Calibration and alignment 1 Software 24 Hitting mats and turf 20 Launch monitors 15 Projectors 15 Enclosures and impact screens 11 Network, cables and AV 7 DIY and build 3 Everything else 2 Playing and tournaments 1 Buying and value 1 Computers 1 Accuracy and ball data 1 Topic All topics (109) Room size and space (6) Lighting (1) Calibration and alignment (1) Software (24) Hitting mats and turf (20) Launch monitors (15) Projectors (15) Enclosures and impact screens (11) Network, cables and AV (7) DIY and build (3) Everything else (2) Playing and tournaments (1) Buying and value (1) Computers (1) Accuracy and ball data (1) Room size and space6 Can an 11 foot wide golf simulator room fit both righty and lefty golfers? How big should a golf simulator room be for one right handed golfer? What ceiling height do I need for a golf simulator room? Where should I mount a sound bar in a golf simulator room? How wide should a golf simulator room be for both left and right handed golfers What speakers work best for golf simulator sound instead of earbuds? How to stop changing daylight from messing up a webcam putting setup in a garage? Calibration and alignment1 Why does webcam putting misread the speed of long putts? How do I show the SQUARE hitting zone on screen while using GSPro? Why does GSPro webcam putting speed not match real green stimp feel? Why does GSPro use the wrong tee box in a custom SGT league? How do you connect a Golfjoy Spica to GSPro using the Golfjoy Beta connection instead of Open API? What's the best way to control aim in a golf simulator setup, touchscreen or control box? How to make OBS change scenes based on club selection in GSPro for floor projection? How do you play an online multiplayer round with a friend from different homes? Can a SkyTrak launch monitor connect to GSPro? Why do GSPro courses sometimes cause weird ball physics like huge side spin or ricochets? How do I open the x/y start and end settings window for webcam putting? How do you set up two SGT players for a scramble on one simulator? What does the (!!) warning mean when setting stimp speed in GSPro? What Unity version is required to build custom courses for GSPro? How does the repeated click green reading trick work in GSPro? How do I fix webcam putting ball speed being too fast or slow in GSPro? Can I use webcam putting if I connect a Rapsodo MLM2PRO directly to GSPro? Why does GSPro apply a bigger distance penalty in greenside bunkers than fairway bunkers? Why do webcam putting readings show mirrored outside the center of the mat? Why does webcam putting ball detection show inverted colors in the mask window? Why does adding an OBS screen capture source cause GSPro to lag? Why does OBS Studio freeze and go choppy when capturing GSPro for floor projection? Why does GSPro show a different carry distance than the launch monitor's raw yardage? How do you overlay clean GSPro video onto a screen shot in OBS? How does GSPro handle strokes in a match play round based on handicap? Hitting mats and turf20 How long does a SIGPRO Softy hitting strip typically last? What turf should I use to cover a golf simulator room floor that I won't hit off? Should the hitting strip sit flush with the putting turf or higher? How should a golf hitting mat be resized to avoid standing on the seam? Is the Big Moss insert the same size as the SIGPRO Softy strip? Can a cheap hitting mat be upgraded without replacing the whole thing? What kind of tees work best for a golf simulator? How do you attach putting turf to foam floor tiles in a golf simulator? How to make a Fiberbuilt Player Preferred hitting strip flush with putting turf? Is SynPutt from Lowes as good as Moneyputt for a golf simulator putting surface? Should pink foam board go under or on top of the turf layer? How do I stop the front edge of a Money Putt hitting strip from lifting up? What hitting strip size gives the most flexibility for a golf simulator hitting hole? How durable is the Carl's Place gel hitting strip for fat shots? How can I add a putting target to golf simulator turf without cutting a hole? Why do golf simulator distances read shorter than range or course yardages? How do you glue golf simulator turf to foam tiles or mats? How long do 3D printed golf simulator tees last before wearing out? How durable is the SIGPRO Softy hitting strip compared to other turf? Does the Beaver Tail hitting strip leave marks on club heads? Does floor projection interfere with camera-based launch monitors? What is the best upgrade from a Garmin R10 without a subscription fee? How do I get a Mevo Plus or Gen2 to register short chip shots under 10 yards? How far should a camera-based launch monitor be placed from the screen? How big is the hitting area detection zone on a golf simulator launch monitor? Can Mevo Plus firmware updates be installed without a PC? Does the Mevo Plus Pro package include golf courses and work well on iPad? Why does a golf launch monitor show unusually low driver backspin on some shots? Why does webcam putting only track ball speed up to 11mph? Does the Uneekor Nova launch monitor support left handed golfers? How to fix phantom putts on the Mevo Plus launch monitor? Why are Uneekor EYE MINI putt ball speed readings suddenly inconsistent in GSPro? Why does the Square golf launch monitor's OpenAPI connector randomly crash? Is the Square launch monitor worth buying for a beginner setup? Does the Rapsodo MLM2PRO have frequent missed reads on chip shots? Will a $160 Amazon 2K lumen projector work for floor putting line projection? Can I trust ProjectorCentral's throw distance calculator for mounting placement? How far should a short throw projector be mounted from the impact screen? Is a 4K projector worth the extra cost for a golf simulator screen? What short throw projector is best around $500 to $600 for a golf simulator? Why does a golf simulator screen look worse than the image in online videos? How do you pick between short throw projectors like the BenQ 936ST and 700ST for a golf simulator? How to display a large distance-to-target overlay on a golf simulator projector screen Why does OBS freeze with GTX 1660 Super when adding GSPro floor projection overlay? How do I calculate the projector throw distance for a golf simulator screen? Can a USB to HDMI adapter run a projector 18-20 feet from the PC in 4K? Why does floor projection lag behind GSPro data when casting via Chromecast? Why does a long throw projector look brighter than a higher lumen short throw for golf simulators? Short throw vs standard throw projector for a golf simulator with limited room depth? Does a projector need a computer to fill a 16:9 screen from a launch monitor's direct video output? Enclosures and impact screens11 How should the bottom of a golf simulator impact screen be secured to the floor? How wide can a golf simulator screen wall practically go before it gets impractical? How far back should you hit from the screen in a golf simulator enclosure? How do you stop putts from rolling under a hanging golf simulator screen? What is the best way to mount a golf impact screen, zip ties or bungees? How do I stop golf balls from bouncing back under a simulator screen gap? Why leave a gap between an impact screen and the frame boards above it? Why does an impact screen bounce back and hit the side or ceiling frame boards? How wide should a golf simulator screen be in a 23 foot wide garage room? How far should you stand from an 8 foot tall impact screen to avoid hitting the ceiling? Which impact screen is quieter for a garage sim room under a bedroom? Network, cables and AV7 How to fix Square launch monitor connecting to laptop but not reaching GSPro on host PC? How can I show multiple camera feeds on TVs without a video matrix switch? How do you extend WiFi from the house to a detached garage golf simulator? Why does a second monitor change my main display resolution to 1440x1080? Why does wireless screen mirroring to a TV look bad in a golf simulator setup? What type of USB cable is needed to extend a swing camera 40 feet away? Should I use my projector's built-in speaker for a golf simulator room? DIY and build3 Where can I find a checklist or kit for building a golf simulator myself? What core components do I need to build a golf simulator setup? How to automate PC startup and shutdown for a golf simulator with a smart plug? What USB extension cable works for the Obsbot camera at long distances? Where should a webcam be mounted for putting tracking? Playing and tournaments1 Do golf sim tournaments require putting to be set up? Buying and value1 How much is the Uneekor license transfer fee when reselling a launch monitor? What UPS or surge protector should I use for a golf simulator PC? Accuracy and ball data1 How accurate are budget golf launch monitors compared to a GC3 or BLP? Cannot find yours? Browse the gear and ask on any product page, or have the Concierge design your build .
Last updated 2026-09-21.